19 December 2009
How Twitter fixed my Relationship with Comcast – A Love Story
DirecTV raped me, financially. My cancellation fee was $150ish, even though I clearly explained that I had no choice, and I would likely be coming back to them when I could. They didn’t care, and they raped me. Then, I had to return the HD DVR that I thought I had bought. I paid $199 at Best Buy, and apparently that was the “Down Payment” on the lease. My bad, read the fine print.
After discovering I had to return the DVR, they removed my final bill from my Bank Account (my card was on file) without any notice from me. $200+ dollar gone Poof (last bill plus disconnect fee). THEN, they didn’t get my DVR quick enough, so they came back to my account for another $250 (POOF, gone, no warning).
So, clearly I will never do business with this company again, NEVER.
This leaves me with Comcast, a company I have loathed from my Jersey days when I used to have to call a service tech out every 2 months due to Internet issues, and my cable was always in and out.
I’ve had them for 3 months now. I had issues with my Internet resetting itself, oh no, flashbacks to Jersey! I mentioned this on Twitter with @comcastbonnie. She checked the account, the signal was “hot”, and set up my service appointment. That happened today, things look good now, and I’ve not had any issues.
I was asking my followers if they had HBO On-Demand in HD, as I couldn’t find it, and didn’t want to change my account if I couldn’t get it in HD. Enter @comcaststeve, to tell me it was available, and then I was able to upgrade my account, adding HBO for a promo rate with the help of @comcaststeve. No phone calls, no jumping thorough hoops or listening to sales pitches about phone service or anything else.
I have to say, Comcast is a company that seems to have embraced Social Media not only as Brand Protection, but as customer service. Great Job, Comcast (words I never expected to write, but things can clearly change).
18 December 2009
Is Ford Turning back the Clock to the late 80's?
Growing up we had a plethora of family autos. From a Beetle, an MGB, a Toyota Pickup, and a talking Maxima to a collection of domestic rides. A Taurus was in there, an Aerostar, Mercury Capri (a real one)and a 5.0 Mustang LX Notchback. As you can tell, as a general rule, on the Domestic side we were a Ford family. I've always liked Fords, and myself have owned a Mercury Sable, Ford Escape and Ford Focus.
I say all of this, because aside from the Mustang and the Edge, the Ford lineup of late bores the hell out of me. Then they gave birth to a reincarnation of the SHO. That's a name plate I was excited to see. Now it's been "leaked" that the 2011 Mustang will sport a 400+ HP 5.0L V-8. Again, that's an exciting nameplate I can get behind. At this point I'm waiting to hear about a 2 door Ford Fusion Turbo Coupe? Anyone? I think they successfully killed the T-Bird name with that last attempt. A Ford Fusion Coupe, with a Turbo 4? Could be fun.
This would complete an invoking of the 88/89 Ford Showroom excitement.
I like Ford, I like that they managed to keep themselves alive without Government takeover. Now I like that they are making a play at some enthusiast level cars again.
14 December 2009
13 December 2009
Al Sharpton Blasts Tiger Woods for Lack of Mistress Diversity
Al Sharpton Blasts Tiger Woods for Lack of Mistress Diversity
New York Times December 9, 2009
The Rev. Al Sharpton held a press conference today to blast Tiger Woods for the lack of diversity among his mistresses. Sharpton claims that the lack of African-American women among Woods’ harem will have a negative affect on the black community, specifically young black girls. “Why is it that a man who calls himself black can’t bring himself to cheat on his wife with a black woman?” said Sharpton, speaking to a group of supporters in Harlem . “What does it say to young black girls everywhere when you pass them over? Shame on you, Tiger Woods. What would your daddy say?” Sharpton, who has long championed taking black women as mistresses, said that today’s black athletes need to stop neglecting black women when it comes to extramarital affairs, and should follow the examples of positive black role models such as Jesse Jackson and Martin Luther King, Jr., both of whom cheated on their wives with black women. Sharpton also stressed that cheating with African-American women would help the black community financially by giving black girls the chance to sell their stories to tabloids and gossip magazines. Added Sharpton, “I’m not asking you to not cheat on your wives, I’m just asking you to give back to your own community.”







